The number of internal and external fraud cases affecting commercial, public, government, and other organizations have increased during the last few years. While most online frauds occur in the banking and healthcare sectors, other sectors like e-commerce and others are also at risk.
Fraudsters are utilizing more advanced and novel methods to take advantage of security flaws in apps, networks, authentication, and other areas as the attack surface grow.
As discussed with Faisal Abidi, fraud can expose the company and its clients negatively and lead to the loss of money, goods, reputation, sensitive information, etc. Customers might stop trusting the compromised company and seek alternative services, resulting in lower revenues and eventual losses.
Fraud prevention lowers losses while preserving a firm’s reputation and safeguarding the organization’s and its client’s confidential information. A real-time fraud detection system would ideally decrease fraudulent transactions, losses, recovery times, and expenses. Additionally, it increases client retention and operational effectiveness.
Tools for Preventing Fraud Highlighted By Faisal Abidi
Unfortunately, there isn’t a single way to safeguard your company against all fraud. As a result, you require a multi-layered strategy and a range of instruments for security and fraud prevention applicable to your business. These should offer overlapping protection against all types of potential fraud that might be directed at your company and its clients. Organizations must implement various overlapping solutions to identify and stop multiple types of fraud.
Let’s take a closer look at some of the essential characteristics businesses should demand from eCommerce fraud detection and prevention noted by RNF Technologies’ Faisal Abidi.
- Built-in ML models: When real-time insights are given into an anti-fraud tool’s built-in machine learning models, they should be able to detect fraudulent activity rapidly. These tools outperform manual evaluations because machine learning offers greater agility and coverage in identifying a variety of online frauds.
- Process automation: Automation is significant for accelerating a business’s workflow. According to Faisal Abidi, automating checks for online payment fraud, identifying and obstructing suspicious actions or devices, and canceling fraudulent transactions can help businesses stay safer.
- Interface for real-time insights: Real-time insights and reports on suspicious actions may be accessed on a single dashboard, speeding up fraud screening. This interface allows monitoring such activities without switching between panels and improves the visibility of potential frauds that may affect a firm.
- Chargeback feature: Pick a fraud prevention product with a chargeback guarantee. The tool should completely cover the insurance of all the orders impacted by the attack if a business is victimized by online fraud.
- Device identification: Tools for fraud detection and prevention should examine various factors, including the browser and operating system and the location and language of the device used to access an enterprise’s online store. As the device fingerprint suggests fraudulent activity, the tools can recognize and stop fraud activities at their source. A feature like this enables companies to recognize fraud-committing devices and immediately prohibit them after identification.
- Customization: Fraud checks should be able to be tailored by firms using anti-fraud solutions. Then, the tools can be tailored to any company vertical’s unique demands and specifications.
- Platform support: As highlighted by Faisal Abidi, who is also associated with Phonato Studios, to make fraud detection and identification easier for online retailers, eCommerce fraud prevention technologies should support specific platforms or application programming interfaces. Because of this, organizations must know which platforms each product supports before selecting the best option.
Conclusion
Any firm with a network or internet presence today is susceptible to internal and external fraud efforts. Therefore, Phonato Studios’ Faisal Abidi recommends that it is crucial to implement a successful strategy to halt crime.
Organizations can employ various pertinent technologies and best practices to identify and stop fraud from internal and external people or devices. The teams can verify the weak spots, ensure that only legal transactions get through, and prevent all fraudulent activity using the tools. As a result, the firms can safeguard their operations, clients, and other critical data.